Get in touch with our support team across different regions and time zones
Headquarters & Main Office
CryptoThailand Co., Ltd.
Floor 15, Nantawan Building
161 Ratchadamri Road
Lumphini, Pathum Wan
Bangkok 10330, Thailand
Thai, English • Response time: 15 minutes
Regional Support Center
CryptoThailand Vietnam Ltd.
Floor 18, Saigon Tower
29 Len Le Street
Ben Nghe Ward, District 1
Ho Chi Minh City, Vietnam
Vietnamese, English • Response time: 10 minutes
Asia-Pacific Hub
CryptoThailand Singapore Pte. Ltd.
#22-01, 50 Raffles Place
Singapore Land Tower
Singapore 048623
English, Mandarin • Response time: 20 minutes
Regional Office
CryptoThailand Philippines Inc.
Level 15, The Landmark
8627 Paseo de Roxas
Makati City, Philippines
Filipino, English • Response time: 15 minutes
EMEA Support Center
CryptoThailand Germany GmbH
Friedrichstrasse 95
10117 Berlin
Germany
German, English • Response time: 30 minutes
Americas Regional Hub
CryptoThailand USA Inc.
222 Broadway, Floor 20
New York, NY 10038
United States
English, Spanish • Response time: 30 minutes
Available 24/7 on our platform. Average response time: 2-5 minutes
support@cryptothailand.com - Response within 24 hours (usually faster)
Instant messaging support available during business hours
Submit detailed issues via support portal - 24-48 hour resolution
Direct phone support available in multiple countries
Comprehensive FAQ and knowledge base available 24/7