1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They help us remember information about your visit and improve your browsing experience.
Some cookies are essential for website functionality, while others help us understand how you use our site and provide a better experience.
2. Types of Cookies We Use
2.1 Essential/Necessary Cookies
These cookies are required for basic website functionality:
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session and login state | Session (until browser close) |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| user_preferences | Stores theme and language preferences | 1 year |
| authentication | Validates user authentication status | Session |
2.2 Performance & Analytics Cookies
These cookies help us understand how you use our website and improve performance:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga, _gat, _gid | Google Analytics tracking (anonymized) | 2 years |
| page_visits | Tracks page views and user flow | 90 days |
| performance_data | Monitors site performance and load times | 30 days |
2.3 Functionality Cookies
These cookies remember choices you make to enhance your experience:
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remembers your language selection | 1 year |
| theme_preference | Stores dark/light mode preference | 1 year |
| notification_settings | Remembers notification preferences | 1 year |
2.4 Security Cookies
These cookies protect your account and data:
| Cookie Name | Purpose | Duration |
|---|---|---|
| security_token | Two-factor authentication verification | Session |
| fraud_detection | Detects suspicious activity patterns | 30 days |
| device_fingerprint | Identifies trusted devices | 90 days |
3. Third-Party Cookies
We use third-party services that may place cookies on your device:
- Google Analytics: For anonymized traffic analysis and user behavior insights
- CloudFlare: For DDoS protection and performance optimization
- Payment Processors: For secure transaction processing (no card data stored locally)
- Fraud Detection Services: For security and risk assessment
These third parties are contractually obligated to protect your data according to our privacy standards.
4. How We Use Cookie Data
We use cookies to:
- Keep you logged into your account securely
- Remember your preferences and settings
- Detect and prevent fraud and security threats
- Analyze website traffic and user behavior patterns
- Improve website functionality and user experience
- Comply with regulatory and legal requirements
- Provide personalized content recommendations
5. Data Collection Through Cookies
Cookies allow us to collect:
- Your IP address and device information
- Pages you visit and features you use
- Time spent on our website
- Referral source (how you found us)
- Your geographic location (approximate, based on IP)
- Browser and operating system information
Privacy Protection
We do not use cookies to collect sensitive personal information like passwords, payment details, or government IDs. All analytical data is anonymized and aggregated to prevent identification of individual users.
6. Cookie Consent
6.1 Your Consent
When you first visit our website, you will be presented with a cookie consent banner. By clicking "Accept," you consent to all non-essential cookies described in this policy.
6.2 Consent Management
You can manage your cookie preferences at any time by:
- Clicking the cookie settings icon in the footer
- Adjusting your browser cookie settings
- Contacting us for manual opt-out requests
6.3 Cookie Categories
- Essential: Always enabled (cannot be disabled without affecting functionality)
- Analytics: Optional - enable to help us improve the site
- Functionality: Optional - enable for personalized experience
- Marketing: Optional - enable for targeted communications
7. Blocking and Deleting Cookies
You can block or delete cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
Note: Disabling essential cookies may affect website functionality. You may not be able to access certain features or remain logged in.
8. Tracking Technologies (Beyond Cookies)
In addition to cookies, we use:
- Web Beacons: Small pixel-sized images that track page views
- Local Storage: Browser storage for user preferences and session data
- Fingerprinting: Collects device characteristics to detect fraud and unauthorized access
- Server Logs: Records of your interactions with our servers
9. International Data Transfers
Your cookie data may be processed by servers located outside Thailand. We ensure appropriate safeguards are in place for all international data transfers under Thai PDPA requirements.
10. Updates to This Cookie Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website constitutes acceptance of any changes.
11. Contact Us
For questions about our use of cookies or this policy, please contact:
- Email: privacy@cryptothailand.com
- Address: CryptoThailand Co., Ltd., Bangkok, Thailand
- Data Protection Officer: dpo@cryptothailand.com
Last Updated: November 24, 2024